Some people think asking questions — to friends, peers or bosses — can make you look weak or insecure. But the simple act can actually help you garner influence and even get the people around you to ...

You can learn a lot about a leader by the way they respond when someone brings them a problem. Do they immediately jump in with a solution? Or do they pause, ask a question and guide the team toward ...

Revisiting a conversation with HBS professors Leslie K. John and Alison Wood Brooks on the powerful communication tool. Asking questions is a powerful way to build trust, exchange ideas, and unlock ...

Getting to know people better—and, in the process, helping them feel respected and valued—is good business. While you don’t need a research project to tell you this, a study published in Industrial ...

Harvard Business School’s Leslie John and Alison Wood Brooks on how curiosity, listening, and phrasing can strengthen trust and improve decisions. Leslie K. John and Alison Wood Brooks, professors at ...